Privacy Policy

Last Updated: August 24, 2026

This Privacy Policy explains how PaperBull, operated by Huizhou Zhidaniu Packaging Products Co., Ltd. (English translation of the company’s registered name in China), collects, uses, stores, and protects personal information when you visit papercupbull.com, submit an inquiry, request a quotation, contact us, or do business with us.

We are committed to handling personal information responsibly and transparently.

1. Who We Are

Brand / Trading Name: PaperBull
Website: https://papercupbull.com/
Email: support@papercupbull.com
WhatsApp: +86 156 2543 9961
Address: Building D, No. 3 Wanfu Road, Dongjiang Industrial Zone, Shuikou Subdistrict, Huicheng District, Huizhou, Guangdong Province, China

PaperBull is operated by Huizhou Zhidaniu Packaging Products Co., Ltd., which is the English translation of our company’s registered Chinese name and is provided for reference only.

2. Information We Collect

Information You Provide to Us

When you contact us through our website, email, WhatsApp, or other communication channels, we may collect information such as:

  • Your name
  • Email address
  • Telephone or WhatsApp number
  • Company name
  • Country or region
  • Product requirements
  • Estimated order quantities
  • Custom printing requirements
  • Artwork, logos, designs, or other files you provide
  • Shipping or delivery information
  • Messages and other information included in your inquiry

If you become a customer, we may also collect information necessary to prepare quotations, invoices, production documents, shipping documents, and other commercial records.

Our website does not currently offer direct online payment or checkout functionality.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website or traffic source
  • Pages viewed
  • Time spent on pages
  • Date and time of visits
  • Approximate geographic location
  • Website interactions
  • Cookie or analytics identifiers

Some of this information is collected through cookies and analytics technologies.

3. How We Use Your Information

We may use your personal information to:

  • Respond to product inquiries
  • Prepare and provide quotations
  • Discuss product specifications and customization requirements
  • Arrange samples
  • Prepare artwork or printing requirements
  • Process and manage orders
  • Coordinate production
  • Arrange shipping and delivery
  • Provide customer service
  • Communicate regarding existing or potential business transactions
  • Maintain business and transaction records
  • Improve our products, website, and customer experience
  • Analyze website traffic and performance
  • Maintain website security
  • Detect technical problems, fraud, or misuse
  • Comply with applicable legal, tax, accounting, customs, and regulatory requirements

We do not currently use inquiry information to send newsletters or unsolicited promotional marketing emails.

Normal business follow-up relating to your inquiry, quotation, sample request, order, or existing business relationship is not considered promotional newsletter marketing for the purposes of this Policy.

If our marketing practices change in the future, we will update our practices and obtain consent where required by applicable law.

4. Legal Bases for Processing

Where laws such as the EU General Data Protection Regulation (“GDPR”) or UK GDPR apply, we may process personal information based on one or more of the following legal grounds.

Contract and Pre-Contractual Steps

Processing may be necessary to:

  • Respond to your quotation request
  • Discuss product requirements
  • Provide samples
  • Prepare an order
  • Manufacture customized products
  • Arrange shipping
  • Fulfill a contract with you

Legitimate Interests

We may process information where necessary for legitimate business purposes such as:

  • Responding to business inquiries
  • Providing customer support
  • Managing supplier and customer relationships
  • Improving our website and products
  • Analyzing website performance
  • Protecting our website and business from fraud or misuse

Where required, we consider whether our legitimate interests are outweighed by your privacy rights.

Consent

We may rely on consent where required for certain cookies, analytics technologies, advertising technologies, or other forms of data processing.

You may withdraw your consent where applicable.

Legal Obligations

We may process information when required to comply with applicable laws, tax requirements, accounting rules, customs requirements, court orders, regulatory requirements, or other legal obligations.

5. Analytics and Tracking Technologies

We currently use Google Analytics 4 (GA4) to help understand how visitors use our website.

Google Analytics may collect information such as:

  • Pages viewed
  • Session information
  • Traffic sources
  • Device and browser information
  • Approximate geographic information
  • Website interactions

We also use Google Tag Manager (GTM) to manage website tags and integrations.

We may introduce additional analytics, advertising, security, or measurement technologies in the future, including:

  • Google Ads
  • Meta / Facebook Pixel
  • Microsoft Clarity
  • TikTok Pixel
  • Google reCAPTCHA

The inclusion of these services in this Privacy Policy does not mean that all of them are currently active on our website.

If these technologies are implemented in the future, they may collect device, browser, interaction, conversion, security, or advertising-related information depending on their configuration.

Where required by applicable law, we will use appropriate consent mechanisms before activating non-essential tracking technologies.

Please see our Cookie Policy for more information.

6. Cookies

Our website may use cookies and similar technologies to:

  • Operate website functionality
  • Measure website traffic
  • Understand visitor behavior
  • Improve website performance
  • Remember preferences
  • Support security features
  • Measure advertising or conversions if advertising technologies are introduced in the future

For more information, please review our Cookie Policy.

7. How We Share Personal Information

We do not sell personal information as part of our ordinary business operations.

We may share information with third parties where reasonably necessary to operate our business or provide services to you.

These may include:

  • Website hosting providers
  • IT and website service providers
  • Analytics providers
  • Email and communication service providers
  • Production partners where necessary
  • Freight forwarders
  • Courier companies
  • Shipping companies
  • Customs agents
  • Warehousing providers
  • Accountants
  • Auditors
  • Legal advisers
  • Government or regulatory authorities where legally required

We only provide information reasonably necessary for the relevant service or business purpose.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including social media platforms and WhatsApp.

If you click a third-party link or communicate with us through a third-party platform, that platform may process information according to its own privacy policy.

We do not control the privacy practices of third-party websites or platforms.

We encourage you to review their privacy policies before providing personal information.

9. International Data Transfers

PaperBull operates from China and serves customers internationally.

If you are located outside China, information you provide to us may be transferred to, stored in, or processed in China.

Information may also be processed by service providers located in other countries.

Where applicable data protection law imposes requirements on international transfers of personal information, we will take measures required by applicable law.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

General Inquiries

Information relating to quotations, product inquiries, sample requests, and other inquiries that do not result in an order may generally be retained for up to 3 years from the most recent meaningful business interaction.

Customers and Transactions

Order information, transaction records, invoices, shipping documents, and other necessary commercial records may generally be retained for up to 7 years, or longer where required by applicable law.

We may delete or anonymize information earlier where it is no longer reasonably necessary.

Certain information may be retained for longer if required to:

  • Comply with legal obligations
  • Maintain tax or accounting records
  • Resolve disputes
  • Enforce agreements
  • Establish or defend legal claims

11. Data Security

We use reasonable technical and organizational measures intended to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Unauthorized disclosure
  • Alteration
  • Destruction

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Request a copy of certain information in a portable format
  • Withdraw consent where processing is based on consent
  • Object to direct marketing
  • Lodge a complaint with an applicable data protection authority

These rights may be subject to legal exceptions and limitations.

To exercise an applicable privacy right, contact us at:

support@papercupbull.com

We may need to verify your identity before completing certain requests.

13. Children’s Privacy

PaperBull is a business-to-business packaging supplier.

Our website and services are not designed or intended for children under the age of 18.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us at support@papercupbull.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business operations
  • Website functionality
  • Technologies we use
  • Service providers
  • Data processing practices
  • Applicable laws or regulations

When changes are made, the “Last Updated” date at the top of this Policy will be revised.

We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

PaperBull

Email: support@papercupbull.com
WhatsApp: +86 156 2543 9961
Website: https://papercupbull.com/
Address: Building D, No. 3 Wanfu Road, Dongjiang Industrial Zone, Shuikou Subdistrict, Huicheng District, Huizhou, Guangdong Province, China

Legal Entity: 惠州市纸大牛包装制品有限公司
English Reference Name: Huizhou Zhidaniu Packaging Products Co., Ltd.
The English name above is a translation for reference only and is not a separately registered legal English name.

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